I implore you to help promote more accessibility! In today’s world where there are more and more of us with mobility limitations, a lot is being done to improve matters but we still have a long way to go! Travelling with a disability is already challenging enough even when all the necessary accommodations are in place. Well-intentioned screw-ups just make things even more frustrating.
Can you spot what is wrong with the picture above? A well placed handicap parking space, you might say! It happens to be in our neighbourhood in front of the Dairy Queen.
Okay! I’ll admit it, I may have a more personal motive here but why go to the trouble of putting the parking spot when there is no place to mount the curb. In fact, in this entire strip mall, there is only a single access for walkers, scooters or wheelchairs and it is at the far end of the parking lot furthest from the road. I have to travel the entire length of the mall (and back) to get my Blizzard! 😮
The truth is that so many of these things are planned and implemented by able-bodied people who have no appreciation for what is needed by the mobility impaired. And even more sadly, nothing is likely to change unless we speak up to the powers that be. They believe that they are doing right by us. I heard on the news recently that with a population of 37 million, Canada has almost 6 million with some form of physical limitation. We have to do better. Below are a couple more examples of boneheadedness:
If we just sit back and say nothing, things will not improve. In my case, I have contacted the local councillor to insist that this be rectified. I highly urge you to do the same every time you come across something that does not function as intended.
Fortunately, there are now organisations that can help you with trip planning and finding accessible venues and trips.
Accessibility in Milan did not seem to be a problem when we researched on the Internet ahead of time. Travelling with PMA/ALS can be a challenge at the best of times but as this disease progresses, the challenges become ever greater. We recently took a weekend trip from Lausanne, Switzerland to Milan, Italy and I had no idea what to expect!
Firstly, we booked a self-pronounced ‘accessible’ hotel and even called in advance to ensure that they were set up for my wheelchair. Next, we booked our train tickets, also ensuring that they could accommodate said chair. Finally, we checked on the web for places and things to see and do that would be accessible. There were a couple of websites dedicated to accessibility in Milan. By all indications, we were well-prepared!
Travel by Train
We set out very early on that Saturday morning (5:30 AM). Our first challenge that although SBB (Swiss Rail) was aware of our situation, once we boarded the train we found that the accessible carriage was attached to the 1st Class section with space for only one other passenger (caregiver). The other 3 members of our group were to be seated 3 carriages away. Fortunately, the train was not full and the conductor allowed us to stay together in unoccupied seats. For many trains in Switzerland, you must give at least an hour’s notice of your intent to travel. The problems with this are threefold as we were to discover.
You must specify the exact train that you wish to use. If anything occurs that you end up on an earlier or later train, you will lose assistance at either embarkation and/or debarkation.
Sometimes a train marked as accessible turns out not to be. There is small print in the app that explains that accessibility is NOT guaranteed since the railway is sometimes forced to change equipment.
The accessibility telephone number is only available during weekday business hours. If you need to travel outside these hours without notice, you will be dependent on the app (see 2 above) whose accuracy is not guaranteed.
Our ‘Accessible’ Hotel
As you can well imagine, finding a reasonably priced hotel in Milan, even outside of the main tourist season is not an easy matter. To find one that is also ‘accessible’ makes it even more difficult. We settled on Hotel Manin, a well-situated, four-star hotel that had offered a reasonable family package. The hotel entrance was accessible, the rooms however not quite so much. Although there were guest elevators, they were not large enough to accommodate my much smaller than average power wheelchair! I had to travel up and down in the service elevator, which still required some fancy maneuvering to fit in.
The room itself was really comfortable and well-appointed. The supposed accessible bathroom, however, was much less so. At least the hotel responded when I told them that I needed something to sit on for the shower. They somewhere dug up a strange, plastic cube, which was clearly not designed for this particular task but it did the trick. At that time, I had enough mobility left in my legs to handle the toilet but today, it would be out of the question!
Getting Around Milan
Busses were officially accessible but we did not get to test them. The hotel arranged an ‘accessible taxi’ when we needed one. It had room to fit my wheelchair in without a problem but had no means to help mount into the high seats. Again, only because I have full upper body strength was I able to hoist myself in. I can’t imagine how they might have handled a quadriplegic individual. The metro, again we didn’t try it out, has only a single line that is fully accessible. Public transit ranks a C- at best for accessibility in Milan!
Streets, Stores & Restaurants
First, the good news: Milan has obviously taken great pains (and expense) to make the city core more accessible in recent times. At most street crossings, it is apparent that work has been done, at almost all pedestrian crossing points, to remove, re-engineer or shave down curbs.
The bad news is that at almost all other places, accessibility is a joke. I would estimate that only 20% of restaurants and 10% of stores were accessible to anyone in a wheelchair. The photo above shows a typical store or mall entrance. There is no gap in the curbstone for a wheelchair, scooter or walker. There are three steps to navigate to enter. The sidewalk itself looks better than most. Many are constructed with small cobblestones which makes for a lumpy ride. In many cases, when I went on the sidewalk for a long distance, there would be no way to get down which would mean that the entire family would have to retrace its steps.
These were a crapshoot (sic). On the whole, one would be better off by assuming that any public washroom is NOT accessible unless clearly signed as such. Local accessibility by-laws are either not in place or not enforced. In other cases, lip-service is given to accessibility with no real thought given to how it is implemented, a bit like our hotel but on a wider scale. In one establishment, I actually became trapped in a washroom and had to shout until a staff member came to help! 😮
All in all, I was very glad to have made the trip but, on aggregate, I could not say that Milan ranks as very accessible in my book.
You can check out some of our other travel adventures here
PROBLEM:I continually have cold & swollen lower extremities. This is the absolute worst of my symptoms because I have found no permanent solution that does not involve lying with my feet up. Try to imagine sitting all day with your feet and legs immersed in buckets of cold water! My neurologist told me that this was not a ‘normal’ problem for pALS but research on PLM shows 300 instances ranging from severe to moderate
SOLUTION: Although I can get temporary relief, this one persists. Partial or temporary solutions include:
Heated socks, long Johns, heated insoles, compression socks, keeping feet and legs moving as much as possible. All I can still do autonomously is wiggle my toes but even manipulating or massaging my feet and legs seems to help blood-flow! I refuse to stay supine all day. Last year, even when in Barbados, I still occasionally had cold feet!
PROBLEM:Constant Fatigue. This is the second most challenging part of the disease for me. After the exertions of taking a shower or bath or even simply(sic) getting dressed, I usually want to go back to bed. I suppose that it is really not surprising since I am trying to carry 50lbs of dead weight around with only my upper body functioning. Imagine having a 50lb bag of salt strapped to your waist. Now try to move from one chair to another!
SOLUTION: Other than staying inactive, I really have not found any meaningful solution. I do know that the absolute worst thing that I can do is to ‘power through’. When I become overtired, my muscles ache, tremors and fasciculations abound and I risk crashing the following day too. I have determined that I can do more earlier in the day and that I can accomplish more if I work in fits and starts rather than trying to continue tasks once I start to become tired. If I need to take a nap in the afternoon, this is a sure sign that I overdid it in the morning. I do regularly check relevant vitamin and mineral levels in my body and do everything to keep those at optimum levels. I aim to keep my body in the best condition possible to help offset the physical deficits.
PROBLEM:When outside the house, any obstacle higher than 3″ might as well be Mount Everest. All I can do is either stare powerlessly at where I want to go or, retrace my route and try to find another way. Check out the top image to see Milan’s idea of accessibility. 90% of stores and restaurants were inaccessible to my wheelchair (also pictured).
SOLUTION: Until such time as they develop scooters and wheelchairs that climb stairs and curbs, there really is no solution to this except to re-route. We do have a portable ramp in our SUV that can handle steps and curbs up to 6 – 8 inches but we can’t carry it with us all the time. In any event, often sidewalks are not wide enough for the wheelchair or scooter to navigate the ramp.
PROBLEM: Cramps and Fasciculations. Many medical professionals claim that there is no pain associated with MND (LINK). This is patently not true. In my early stages, some of the cramps were so intense that they approached the magnitude of kidney stones.
SOLUTION: I must stress here that what has worked for me may not work for others. For the cramps, regularly taking supplemental magnesium seemed to greatly reduce the intensity. The most relief for both cramps and fasciculations occurred once I started to regularly use CBD/THC blends.
PROBLEM: Dressing, Toileting, bathing, shaving, showering, etc. Before PMA, I could shower and dress easily in 10 – 15 minutes. Now it can take an hour or more and I still have full upper body function. To get some idea of how challenging this can be, try these two exercises. Try to put on knee-high socks while wearing mittens or try to pull up your pants and underwear while seated or while standing holding on for balance with at least one hand.
SOLUTION: We spent $30,000+ to have our bathroom remodelled by an accessibility specialist. It was expensive but worth every penny. It still takes me a while but at least I feel safe and can get my wheelchair/walker in the room. I now wear clothes that have few buttons, clips or belts. I also make sure that I have the necessary seats and supports in the places where I will need them. With the right methods and equipment, many challenges can be mitigated although rarely eliminated altogether.
PROBLEM: Navigating Stairs. We live in a 3 storey home. Stairs to the upper level not only curve but have two landings. To the basement, we have two sets of steps with a 180-degree bend. In any other house, if I am even able to navigate into the house using ramps etc., I must resign myself to the fact that I will NEVER be able to go upstairs or downstairs.
SOLUTION: We have so far installed 2 stair-lifts. One goes all the way upstairs but to get to the basement, I must hoist my body up and down 3 steps to reach the second stair-lift. We have also installed a porch lift so that I can get from the deck to the garden/pool without going through the garage and all around the outside of the house. Beyond our own house, I must accept the fact that I am barred from many friends’ houses and an alarming number of businesses and public buildings.
PROBLEM: Finding Accessible Washrooms. I recently spent 8 hours on an aircraft within 6 feet of the nearest washroom but was unable to access it. Many public locales that claim to have accessible facilities either keep them locked or they were designed by people who do not comprehend what ‘accessible’ means.
SOLUTION: Having travelled widely with mobility equipment throughout North America and Europe, I can attest that we still have a long way to go but that things ARE improving (even if slowly). As the world’s population ages and technology advances, it is my fervent hope that future generations of mobility challenged persons will be even better served than our own. Notwithstanding the foregoing, I must say here that I am eternally grateful to be living in a part of the world where I have access to most of the facilities and equipment that can make my life easier and more comfortable. Were I living either as little as a 100 years ago or residing in a 3rd world country, I would already be dead!
PROBLEM: Navigating the medical professionals who, with the best of intentions, insist that they know what is best for me even though the vast majority of them have rarely, if ever, treated other patients with the exact same disease (PMA -Progressive Muscular Atrophy) and progression as myself. To put this in perspective, there are currently less than a handful of cases in Eastern Ontario from a population of 1.5 million. Of these, only 1 other individual has lower limb onset PMA like myself.
SOLUTION: Do your own research, join forums and Facebook groups and make sure that you know more about your own situation than those caring for you. Don’t take ‘no’ for an answer and DEMAND that you be heard. You ARE in control as long as you insist upon it. Swallow your pride and ask for help when you need it, especially from friends and loved ones. Even total strangers will often step up to the plate and freely and willingly offer assistance. Taking advantage of this shows strength rather than weakness, just be sure to say ‘thank you’. This is/was one of the hardest things for me to accept and I am still struggling with it every day. Many times in my life, I have been guilty of ‘cutting off my nose to spite my face’. I can no longer afford this luxury.
In conclusion, I must say that, as a society, we have a long way to go before “PMA – Problems Made Acceptable” becomes a reality!
This was my third time traveling with WestJet with a mobility scooter and the second time, transatlantic. On the whole, they do a good job of making life easier for those with mobility issues. My key piece of advice to avoid damage to your scooter or power wheelchair is to be sure to wait with it until it is completely collapsed and ready for storage in the hold of the aircraft.
My scooter was damaged on 2 of the last 3 flights simply because the baggage handlers did not know how to correctly stow it. Armed with this foreknowledge, I was able to ensure that it arrived safe and sound. Mobility assistance at Ottawa, Halifax and London Gatwick was good and it was a great help having done it before and therefore knowing what to expect and how to avoid potential pitfalls. My key recommendation, if you are traveling alone, as I was, is to check everything possible and keep hand baggage to the minimum. Personally, I need both hands for crutches and/or cane, so my hand luggage must be carried by an assistant. Be aware that almost all airlines now require that any and all lithium batteries must be removed and carried on board.
On arrival in London, I needed to take a bus to Oxford. When traveling with the National Coach Service, you need to let them know ahead of time if you will need assistance boarding the bus. In the case of the Oxford Bus Lines, every bus has a lift/ramp to avoid climbing the very unfriendly stairs.
Accessibility in Oxford
Although great strides may have been made in recent years, many countries, England/UK included, have a long way to go. Many times, I found myself trapped on a sidewalk with steep curbs that my scooter was unable to navigate, necessitating tiresome detours. Also, many stores, restaurants and cinemas have threshold steps that are not accessibility-friendly.
To visit the Oxford Botanic Gardens, we had to make a detour of at least 1.5 kms because there is only a single accessible entrance. All the others have either steps or turnstiles that are not friendly to scooters or wheelchairs.
Accessibility in Eastbourne
My next stop was in Eastbourne, in East Sussex on the South coast. Because all of my family’s homes all have accessibility issues, mostly in terms of entrance steps or bathrooms on second floors, I was forced to find an accessible hotel. The only one available, due to an international tennis tournament, The Grande Aparthotel, was not nearly as accessible as claimed. The worst aspect was the steep slope down to reception that would be impossible for many scooters and power wheelchairs. Upon checking out, with my luggage on board, some kind stranger had to give me a push to get me up the hill! In addition, fire doors often made passage through corridors extremely difficult.
Eastbourne has some of the same problems as Oxford when it comes to getting around on a scooter or wheelchair, although since it is a somewhat more modern town, more streets, sidewalks and stores are still fairly accessible.